The Secret to Successful Hybrid Operations

Whether in court, at a meeting outside the office, or even from home, attorneys have always done at least some of their work remotely. But the rest of the staff at the firm typically worked in the office, and the majority of traditional systems and processes were designed to support the needs of on-site work by people physically in the office. With the onset of the pandemic, this in-office work model changed dramatically for most law firms, with many firms moving to fully remote models. As firms make plans to return to the office, many are making a permanent change to a hybrid work model that supports both remote and in-office work.

While there are many advantages of having a hybrid model, there are some unique challenges that work from anywhere creates for law firms. First and foremost, changes need to be made to build the right infrastructure to support work processes and provide secure access to documents, systems, and staff, no matter where people are working, while supporting the firm’s day-to-day operations. This requires a shift in how firms operate to ensure that the right digital infrastructure is in place to support collaboration, transparency, and security.

Collaboration is vital to ensuring that work gets finished. Whether work involves an attorney, support staff, or input from a client, firms need the ability for all parties to communicate and collaborate in real-time. Seamless access to information and staff, no matter the location of a stakeholder, enables collaboration to continue even if people aren’t all in the same conference room at your firm.

Firms need the right technology to support universal access to documents, including a robust file storage system that supports staff doing remote work in order to enable collaboration. Documents should be easy to access securely from anywhere. This universal access also supports transparency as everyone can always view the most up-to-date documents and recent updates in real-time.

With users accessing documents and systems from different locations comes the need to ensure security. When all work was done in-house, and the only access was from inside the building, security was easy to maintain. But with universal access comes the challenge of providing access while maintaining a secure system. Infrastructure needs to be in place to ensure secure access no matter what device is being used or where the user is.

Worldox Document Management System offers firms a critical workflow to support their infrastructure, helping firms establish and maintain a successful hybrid operation.

Worldox Mobility and Sharing tools help power successful hybrid operations by giving staff easy access to their documents and files from anywhere, anytime, and from virtually any device, leveraging the firm’s existing investment in the Microsoft ecosystem. Users can safely access the same document store they would see in the office.

These Mobility and Sharing tools allow the firm’s staff to respond more quickly to client queries and new opportunities, solve urgent problems, and share information between colleagues and partners effectively.

 For more information about Worldox Mobility and Sharing solutions contact us directly.

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