Secure document sharing with clients looks like the next big thing in legal technology thanks to more stringent ethics rules and more sophisticated clients. Ideally, moving beyond email to a more secure platform should not require your firm to overhaul…
The second generation of Sony’s Digital Paper (model DPT-RP1) gives users a better document reading, annotating and note-taking experience. New updates include an easier-to-read high-resolution display, a more responsive touch panel, precise handwritten note-taking capabilities and wireless document transfer to…
Breaking News! Worldox Indexer as a Service (IaaS) will be released beginning on Wednesday, May 17th. This technology provides increased stability, new capabilities and improved email status notifications. Best of all, documents will continue to be indexed even during nightly…
BLI RECOMMENDS WORLDOX
“Among the dozens of document management systems BLI has evaluated, not one delivers as wide a variety of features tailored for the legal market as Worldox GX4.”
I cannot thank you enough for your help on Saturday. You went above and beyond the call of duty to assist a small customer and that is commendable! In my 19 years of computer experience, I have only seen this type of customer dedication once. Thank You!
Let me say again what a wonderful product you have here. We adore it. More than that, I personally adore it, and I am a HARD SELL.
I have supported the product since 1995 and I can say that Worldox is a fantastic product and has the best customer support of any company I’ve ever dealt with, bar none!
Worldox technical support is remarkable – certainly the best technical support I have experienced. That’s one reason I’m recommending World Software products to friends and colleagues in other law firms.
You should give your Support Tech Chris a huge pat on the back, and a large pay raise. He always come through for us no matter how trivial or major the issue and felt he should get some recognition for outstanding customer service.
Your company is wonderful to work with and have always resolved any problems we have in a very timely fashion. When we have a Worldox issue, we are never down more than 10-15 minutes which is the time it usually takes for me to call you and talk to your technicians.