Actual Status values (most often OK and sometimes Check Indexer) appear only on scheduled email notifications, not on the Databases tab in the WDInfo GX3 – Worldox Health Screen.
In fact, you don’t need Status descriptions to quickly judge the relative health of databases and indexing systems. Here are things to look for:
• Last Post tells you two things:
• When the profile database last changed.
• When the latest Worldox events/actions were noticed by the Indexer.
At an active site, with several busy users copying, moving and saving documents, Last Post date should be today – and not long ago - assuming the database is in use and the Indexer is on. If this date is older than that, something must be wrong with either the Indexer or the database.
• Last Text Build date should correspond to when the last text Build/Update completed. You can check this in WDINDEX. If the last scheduled action was not performed, this date will be older than expected, and thus would indicate something is amiss.
• Unposted Items should not be a large number, if you are looking at an active database in a busy site, and the Indexer is on. If this number reached 50 (for example) in the middle of a very busy day, that might not mean trouble; perhaps you caught the Indexer between runs. Check a little later to be sure. If this item grows large enough – or trends up – the Indexer certainly is not operating as expected.
• Record Counts alone tell you nothing, unless one or both are missing. Profile record counts can be much higher than text counts. How the numbers compare is not by itself meaningful. However if either count is zero, something is definitely not right with the indexer.
• The Status usually says OK, which is a good thing. If it says Check Indexer, that can mean one of two things:
• The record count has reached a certain level – usually a threshold of 10. This is the milestone WDInfo uses to create an alert, as rising record count often indicates that there are problems with indexing.
• The database is inactive, showing Undefined values in other columns