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WORLDOX®
- World Software Corporation®
By Tom Burke
June, 2002
Version 1.0
V. WORLDOX® - THE PRODUCT
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SUBSECTION
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DESCRIPTION
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A
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Overview (in development)
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B
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C
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D
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E
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F
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Appendix
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* (WORLDOX 2002 & WORLDOX/Web 2 functionality not included)
B. WORLDOX 2000* Functions/Features
List
| Graphical User Interface |
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Drag and Drop column headers at the individual
user level |
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Build and Save custom column headers displaying
the data that you want displayed |
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Display or Hide WORLDOX Explorer Tree |
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Display or Hide WORLDOX Profile Bar |
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Display or Hide Profile comments |
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GUI Layout may be locked down to a Firm
standard or set on a user by user basis |
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Quick sort column buttons allows users
to sort file listings in ascending or descending order |
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Supports displaying document information
such as Date Created, Date Update, Extended Name, Comments,
Versions, Text Hits, as well as 7 profile field meta
data values per document |
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Quick Pick allows quick access to recently
accessed Files and Folders along with capabilities to
perform quick searches |
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Preferences and layout can be saved on
a user by user basiS |
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User built speed buttons allows quick
one-click access to commonly used files |
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The WORLDOX Path Tree gives explorer like
access to your drives, folders and files |
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Profile Windows displays the
7 profile fields along with the extended name and comments
information |
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Windows resizable (horizontal & vertical) |
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Copy and Profile files |
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Move and Profile files |
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Delete files with WORLDOX Recycle bin
protection |
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File shredding |
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Undelete files |
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File Check-out and Check-in feature |
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Zip files to free up disk space |
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Full Explorer like path tree capabilities |
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Profile and import non WORLDOX documents |
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Open With - Allows users to tag a file
and open with a selected application ("Launch") |
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Edit a profile and change field information
or add additional comments |
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Favorite File list - lists the last 20
files used (can be set to a larger number) |
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Favorite Folders - lists the last 20 folders
accessed (can be set to a larger number) |
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Document Stamping (document
ID and other fields printed on the bottom of a document(s).]\ |
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Builds a detailed searchable audit trail
database on files stored in the DMS |
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Query and print a detailed audit trail
on an individual file |
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Query and print date range audit information |
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Query and print the audit trail by event
types |
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Query and print the audit trail by user
codes |
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| Viewers (Outside/In - Stellent) |
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View over 150 file formats via the Outside/In
viewers |
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View results of text in file searches |
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View zipped files |
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Toolbar/Menu commands within viewer |
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Search/Find text in a document |
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View and Print from Viewer with the source
application formatting codes |
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Copy & Paste to the clipboard |
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Copy & Paste directly to another document |
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Split screen horizontally/vertically |
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Views Headers & Footers in documents |
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The WORLDOX Indexer utilizes the Outside/In
viewers to open and index the documents for full text |
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Place Security on an individual File or
group of files |
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Protected security allows other users
read only access to documents, forms, templates |
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Hidden security allows authors to hide
documents from other DMS users |
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Custom allows the setting of group level
security on a document |
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Security may be combined with the network
operating system security to lock down users outside
the DMS |
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Block access to Windows Explorer
via Windows Registry modification |
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Print File listings - prints a reports
of currently displayed files from the WORLDOX GUI |
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Select and Print Files right from the
WORLDOX File Manager |
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Print files right from the WORLDOX viewer
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Create and track up to 26 versions of
a single document |
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Ability to turn on sub-versions to allow
up to 26 versions of a version |
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Version list allows you do display versions
of a file |
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Launch and run Compare programs such as
CompareRite, DeltaView or Synergy |
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Check-out and Check-in capability for
work on versions outside the office |
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| Integration (via ODMA, Macros or
WORLDOX unique soft-popup) - For complete listing, visit
www.worldox.com/partners/integration.html |
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Automatic popup with imaging products,
Visio, Fax & other apps |
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With leading Case/Matter Management Systems
such as Amicus, Time Matters |
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With macro programs like SoftWise and
others like Crosswords |
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With Comparerite, Delta View and Synergy |
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Full text searching with support for Boolean
operators (AND, OR, BUT NOT, WITHIN "X words) |
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Profile Field Searching |
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Date range searches - Date Created and
Date Updated |
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Combination Full Text, Profile and Date
Range searches |
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Client / Matter Quick Access |
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Global and user defined search templates
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Last find request eliminates rekeying
information on similar searches |
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Global and user created Quick access Buttons
and Favorite lists |
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File number/name |
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Profile and manage MAPI compliant E-mail
messages and attachments |
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Profile and manage Digital Photos, Images
and other electronic files |
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Drag and drop from any OLE compliant application
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Track and locate items imported using
DropZone via QuickPick |
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| E-mail (Novell GroupWise and Microsoft Outlook) |
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Select files to e-mail then click on the
mailbox to start a new message |
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Within GroupWise or Outlook
select the attach file button and you will get the WORLDOX
GUI |
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Select File Save As while reading an e-mail
and WORLDOX will profile that message |
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Runs WORLDOX program files locally - EXE's
and DLL's reducing Network overhead and traffic |
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Mirror application changes from Network
to the local users hard drive |
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Allows notebook users to have a fully
functional version of WORLDOX when traveling |
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Allows users to use WORLDOX even if disconnected
from the network |
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| WORLDOX Data Mirror Mode (Echo or Shadowing
of Documents) |
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Echoes a copy of recently worked on documents
to the users local drive for access and use in case
of a network crash (Default is 7 day life span for locally
mirrored documents) |
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Allows users to create and edit documents
while the network is down |
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Synchronizes locally mirrored documents
with network once network is back up and running |
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| WDAdmin - WORLDOX Administration Program |
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Create, Edit and Delete Users |
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Import users via an ASCII delimited file
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Setup WORLDOX and WD Admin Passwords |
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Set WORLDOX File locations |
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Easy access to upgrade license count,
serial number |
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Create and Edit Profile groups |
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Import Profile group information from
other DMS |
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Setup WAN domain |
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Manually run a domain clone |
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Setup and manage security groups and rights
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Setup and manage security classifications
for documents |
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Add edit field table data |
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Import field table information from an
ASCII delimited file |
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Run field table maintenance and repair
utilities |
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Configure the Audit trail databases |
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Query the Audit trail databases |
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Build an index on the Audit trail databases
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Setup and Run Archiving of documents |
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Restore undelete protected documents |
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Purge the WORLDOX recycle bin |
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Setup the WORLDOX program preference settings
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Setup comparison software such as CompareRite,
DeltaView or Synergy |
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Setup of the Translation table |
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| WORLDOX Profiles created via WD Admin |
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Create up to 256 Profile Groups per installation
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Profiles may contain up to 7 profile fields
along with extended name and comments field |
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Profile fields can be required or optional
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Profile fields can be tied to lookup tables
with data validation and sight validation after field
entry |
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Lookup tables may be common and shared
between multiple Profile groups |
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Profile fields may be linked to prior
field in the case of Client and Matter |
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Profiles may be specified as base path
only - forcing a standardized directory structure |
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Profile fields may be used to create subdirectories
for base path scenarios |
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Extended name or description of document
is 60 characters |
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Comments field may contain up to 5000
characters per document profile |
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Library (logical sub-directories) feature
may be enabled or disabled per profile group |
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Undelete protection may be turned on per
profile group |
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Profile Groups may be flagged as read
only to protect forms, templates, secure or legacy documents
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Profiles have UNC support for Wide Area
Network Installations |
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| WORLDOX Users created via WDAdmin |
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User information may be imported from
a ASCII delimited file |
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WORLDOX Users may also be linked to network
login ID to allow for seamless startup |
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Users may be regular users, managers and
or WORLDOX Web users |
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May grant specific data mirroring range
per user as opposed to using the global setting |
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Centralized administration via WDAdmin
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Full Text and Profile search capabilities
across the WAN |
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Domain Cloning - scheduled or manual,
keeps all offices updated with changes |
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Automatic UNC drive mapping |
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| WORLDOX Indexer (dedicated PC required) |
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ISYS search engine is licensed and embedded
in WORLDOX |
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Indexes Full text of documents and PDF
files using the Stellent Outside/In viewer technology |
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Indexes Profile information in real-time |
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7 x 24 scheduler |
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Scheduler can handle events such as database
maintenance and Client Matter imports |
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Nightly scheduled builds of indexed databases
built to Indexers local drive to reduce server overhead |
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Create and save custom reports on Profile
information |
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Export WORLDOX data to ASCII delimited
files for use in other firm applications |
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Print User lists |
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Print lookup table reports |
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Move documents from active directories
to separate archive directory structure |
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Archive directory structure mimics active
document directory structure |
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Automatically compresses documents with
PKZIP |
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View archived and compressed ZIP files
without decompression |
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Automatic restoring documents to active
files directory |
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Search Archive documents via profiles
and/or text or other attribute |
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Search both Archived and Active directories
with one search and one file list |
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| Importing and Conversion Toolkit |
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Convert data from PCDocs, SoftSolutions,
iManage and others |
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Import data from ASCII delimited files
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Import Client/Matter information from
Time and Billing systems |
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| WORLDOX/Web (separate product) |
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Safe secure internet access to your documents
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Profile and Full Text search capabilities
(similiar to the Worldox client) |
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View documents via HTML in a browser |
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Download documents |
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Grant clients limited rights and limited
access to a subset of documents (extranet capabilities)
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Grant employees full or limited access
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Upload and profile documents created off
site |
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Check-out documents for work out of the
office |
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Check-in documents |
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No special client software needed on PC
for Web Access |
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Allows programmers to access WORLDOX data
from other applications |
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| NOTE: |
THIS LIST OF WORLDOX FUNCTIONS AND FEATURES
IS INCOMPLETE AND WILL BE UPDATED CONTINUOUSLY. FOR A MORE
COMPLETE LIST OF ALL FUNCTIONALITY, PLEASE CONSULT THE DOCUMENTATION
AND/OR MANUALS OF WORLDOX. |
| 1.When a document is Saved (or Save As) in an
integrated application WORLDOX automatically appears (or
pops up) and offers the end-user the capability to - |
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a) Give the document up to 8
more end-user specified items of information
(profile fields) to identify the document. (We refer to
it as a Profile Group and Profile Fields); |
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b) Access database tables related to each
Profile Field to ensure valid item entry and consistency
of input; |
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c) Link Profile Fields so the "child"
is a subset of its "parent." |
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d) Give a document a Long File Name of up
to 60 characters; |
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e) Automatically assign a system file name; |
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f) Windows Operating System automatically
assigns the date created and date last updated, the file's
attributes and size of the document, all of which information
is used and accessed by WORLDOX. |
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g) Add security rights to the document; |
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h) Specify the file format the document
should be saved in (if different from the in-use application); |
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i) Assign and route the document automatically,
without user intervention, to a specific subdirectory
controlled by the selected profiles and related database
tables described in a) and b) above |
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By completing the above sequence the user has fully
cataloged the document into WORLDOX and is immediately and seamlessly
returned back to its originating application for the next operation
and the document is saved to the "correct" directory "hands-free"
from the end user.
(Other Operations of WORLDOX [Finding, Browsing, Path
& Disk Navigation, etc.] are being prepared and will be published
soon.)
| D. WORLDOX
as a Product is CHARACTERIZED as: |
| 1. |
"Fast" in basic
execution, searching and index creation. |
2.
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WORLDOX is efficient as it
only takes up only 5% of Windows resources and
20 megabytes of disk storage for the entire program. Its
index overhead is approximately 20% of the document database.
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3.
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It is Resilient since it has a dual
profile database - both distributed and central - there
is no single point of failure. There are also four or
five ways to find your documents. WORLDOX also has Data
Mirror Mode where your documents are saved both to the
file server and your local "C" drive. If the
network goes down, you can still work as WORLDOX and your
word processor also reside on your "C" drive.
This document duplication capability also serves as an
additional means of backing up your documents. |
4.
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It is Powerful. Included in WORLDOX
is ISYS. ISYS permits simultaneous indexing of 5 to 16
servers with a total document capacity of 32 million documents. |
5.
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WORLDOX is "non-invasive"
technology. As such it does not change your file/path
name, document location and system files and applications
during the installation phase. |
| 6. |
Its Graphic User Interface is powerful,
flexible and easy to use. |
7.
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Having a Profiling System that is
"elegant" and scalable to enable WORLDOX
to realistically become the Enterprise Document Manager®. |
8.
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As having the best index text search
engine ("ISYS") on the market according
to the computer trade press (InfoWorld). We are the only
DMS using ISYS. |
9.
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WORLDOX's Viewer Technology ("Outside/In")
is acknowledged by many software vendors as the best on
the market. In 1992, WORLDOX was the first legal DMS,
to our knowledge, to license Outside/In and implement
it in WORLDOX 1.0 in 1993. |
| 10.
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Exceptional in transitions.
WORLDOX supports Word 6, 7 & 97, Office
2000 and XP. It also supports WordPerfect 6.1 through
10. It supports
Windows desktops such as WIN 95, 98, 2000 and XP, and
other network
vendors such as Novell. This wide spectrum of technology
enables smooth,
easy and granular transitions from a legacy environment
to the newest.
It also reduces the necessity to go through other vendors
mandated upgrades. |
| 11. |
It's the most Affordable as it offers
by far the lowest Total Cost of Ownership. |
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How the architecture works.
When WORLDOX is installed it "walks" your directories
and automatically creates the initial cataloging of the
documents into WORLDOX by adding a WORLDOX control file(s)
in each directory. The control file contains the profile
information about each document in that directory. This
is the "Distributed Profile Database." The "Central
Profile Database" is created by our search engine-ISYS-which
"walks" the sub-directories, opens these WORLDOX
control files, and copies the contents to and builds the
Central Profile Index. When a new document is created
and new profile data is entered (or changed) the WORLDOX
control files in each directory are updated. Then a WORLDOX
flag is set to ON. The WORLDOX indexer (from the
indexer PC) is polling for flags. When it finds an active
flag it copies the new profile data to the "Central
Profile Database." Then the 2 profile databases are
in synch. |
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1.
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WORLDOX has a unique Dual Profile
Database architecture (distributed and central) wherein
the profile information is stored both in the directories its
documents are in (distributed) and on a central profile
indexed database accessed by ISYS. (We believe the key or point
capability of a DMS is its Profiling System.) The "Distributed
Profile Database" (which is also the primary database of
WORLDOX) provides fast and Direct Access (it's an icon and command
in the WORLDOX File Open window) to users' files in subdirectories.
All a user has to know is one piece of information, e.g., client/customer/subject,
etc., and their list of files in these sub-directories is displayed.
We call this "Direct Access" which enables a user
to get to their documents directly by bypassing the Search or
Find command in WORLDOX and, therefore, reduces what in the
other SQL central-only database systems is a single access path
which can become a bottleneck. This Direct Access partially
explains why users describe WORLDOX as "fast." This
architecture also provides a "fail-safe" capability
for, if the Central Profile Database is unavailable, you can
continue to access your files via the "Distributed Profile
Database." This dual database architecture and its features
is one of the most significant reasons why WORLDOX is superior
to its competitors. Our customers say "WORLDOX is never
down" and you can always get to your documents. A primary
reason is this Dual Database architecture. |
2.
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WORLDOX is also a Distributed Architecture.
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WORLDOX is a Distributed Architecture
for a number of reasons. They are: |
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- WORLDOX's primary database, which we refer to herein
as a "Distributed Profile Database," is created
by WORLDOX at installation time and contains WORLDOX control
files in each directory that has documents which WORLDOX
will manage. See paragraph 1 above for further explanation.
- After WORLDOX is loaded on the file server and the customer
selects the "Mirroring" option, WORLDOX then is
copied from the file server to the user's workstation "C"
drive when the user boots up each day. Approximately 90%
of the instructions or commands that a user employs when
using WORLDOX are performed by the copy of WORLDOX on the
"C" drive. This means that there is a minimal
amount of additional overhead or network traffic with WORLDOX
and is one of the reasons why WORLDOX is regarded as a fast
product.
- This Mirroring function also is used to distribute software
patches and program upgrades which are then immediately
put into effect for the end user. This functionality is
also part of the WORLDOX Wide Area Network function we call
Cloning. In a Wide-Area Network environment, when the copy
of WORLDOX in the main office is updated, it automatically
distributes or clones to the remote sites the upgraded copy
of WORLDOX, which is then automatically copied to each user
workstation.
- Also, by loading WORLDOX on to the user's "C"
drive, they may take advantage of the "Save and Automatic
Restore" function which is one of the "fail-safe"
functions of WORLDOX. This means that, if the network is
"down," the user can continue to use WORLDOX to
save and profile documents and find them on the "C"
drive (last 7 days, for example) where they are "shadowed"
or duplicately saved - in addition to being saved on the
file server. Then, when the network comes back online, all
documents saved to the "C" drive during the "outage"
are automatically, but under user control, copied up to
the file server.
- WORLDOX as a distributed system is unlike a mainframe
or hierarchical system as, for example, found in airline
passenger reservation systems (which update the central
flight/seat inventory) or other mainframe-type applications
where all the processing is done at a central site and the
response returned to the remote site. The requirements of
a hierarchical system can also be to create alternate pathways
to data or "Load Balancing," as it's called, to
maximize performance or response time. Load balancing (or
alternate path to the documents in our application) is not
a term we use with WORLDOX because it's already done for
you, as explained in the next paragraph.
We have a function we call "Direct Access," which
is a WORLDOX command. With Direct Access, you enter in your
Client and/or Matter or equivalent and immediately you are
presented with a file list without having to search for
them using the WORLDOX FIND command. This Direct Access
command uses the WORLDOX "Distributed Profile Database"
to access the directory(s) you select, which is the alternate
pathway in WORLDOX to get a File List to get to your desired
documents.
Hierarchical based systems also usually require a significant
amount of backup capabilities, both hardware and software.
With WORLDOX, this backup capability is "built in"
at the architectural level with the "Distributed Profile
Database" and the "Central Profile Database"
explained in paragraph 1 above.
- Also, with the WORLDOX Distributed Architecture, the issue
of scalability is moot because the processing load is distributed
over many PC's. WORLDOX as a Distributed Technology means
that all or most PC's and file servers are actually executing
the same WORLDOX instructions and not one mainframe copy
of the software as in a hierarchical system. In a Wide-Area
Network (or "WAN") environment, we recommend (and
the majority of our customers follow our recommendation)
that the documents remain at the remote locations. A copy
of WORLDOX then is loaded on the file server at each location
and the local copy of WORLDOX processes documents for that
location. In the event a user desires and is permitted to
do a multi-location search, the user selects the location(s)
via its WORLDOX Profile Group(s) and WORLDOX with its "built-in"
redirector system executes the search to all locations and
returns to the user the combined search results from all
locations in one File List.
For smaller locations that do not have a file server, they
have a choice. They can store and access their documents
at another location managed by WORLDOX or access their documents
at another location via WORLDOX/Web, which is a separate
but affordable product.
|
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WORLDOX is installed in over 100 WAN environments.
|
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The largest installation of WORLDOX
in a WAN environment today (May, 2002) is at Michael Best &
Friedrich, based in Milwaukee, with 5 locations in Wisconsin
and Chicago, totaling 800 WORLDOX licenses with over 350 attorneys
and over 3 million documents.
The largest single site of WORLDOX implementation today is a
525-user law firm in Boston named Palmer & Dodge. This firm
was the first large law firm worldwide to implement Windows
XP (October, 2001) on all 500+ workstations. According to the
IT Director, of the 175 software products they had to migrate
to XP, WORLDOX was the easiest. |
3.
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WORLDOX works as a "Foundation Technology"
meaning it works as a co-application at the operating system
(Windows) level. It is not a "layered" or database
technology like its competitors. Its document number is a true
file name not a record number in a SQL database. This means
that, if WORLDOX is totally unavailable, users can still access
their documents via Windows Explorer - if permitted and under
supervisory control. Also, as a Foundation Technology, migrating
to future platforms and functions will be easier, quicker and
safer with WORLDOX.
|
4.
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Unlike its competitors, WORLDOX is a "non-invasive"
technology. WORLDOX works alongside your primary applications
as their "assistant," or a "co-application".
It also does not change your Applications, nor your systems
and Windows "INI" files, directory and file names,
nor the path or legacy locations of your documents.
|
5.
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WORLDOX is a SYSTEM (as in Document Management
SYSTEM). It is not an assortment of loosely or unconnected
features that only offer partial feature and functionality such
as found in "Word 97", Lotus Notes "Domino.Doc,"
SharePoint and other utility or so-called document management
programs. Its features and functions are blended together, are
mutually dependent and interactive, have the same or similar
look and feel, and provide a unified technology solution called
a SYSTEM which provides "cradle to grave" document
management.
|
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6.
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WORLDOX works in standalone,
or mobile mode, and works with virtually everything. It
supports Windows desktops from Windows 95 and up. It works with
all networks. It works with all major word processors. WORLDOX
doesn't need SQL and, as a result, it does not "force"
you to upgrade your software infrastructure just to accommodate
a version of SQL which, after 2 or 3 new releases, becomes "unsupported."
|
F. Future Software
Categories
1.
|
The Past |
|
For the past fourteen years World
Software has been and is a company focused exclusively on Document
Management Systems and related functionality. All predecessor
Document Management Systems ("DMS") have created and
grown DMS functionality, knowledge and awareness. WORLDOX, and
World Software, have grown and learned from this rich experience.
We believe that this highly visible, yet amorphous, and loosely
defined software category known as Document Management has,
with the right product, the potential to become a vital or primary
application. Document Management alone is the "GLUE"
or "BACKBONE" that can bring together and manage all
documents, emails or unstructured data named Objects, regardless
of application, network or workstation.
Of the remaining document managers on the market, SoftSolutions/GroupWise/DMS
have been deemed by some of their legal customers to no longer
be a viable, future alternative. PC DOCS has been acquired by
Hummingbird and has more of a corporate emphasis than its legal
market origins. iManage has successfully grown their business
largely from the legal market. Up until 2001, iManage has had
its way in the Largest Law Firm market with virtually no competition
if a firm wanted to switch from SoftSolutions or PC DOCS. However,
iManage's challenges are much larger now. It has to grow its
new products' (WorkSite) awareness and to prove its value in
the corporate content market. It faces a number of veteran products
and companies unlike one weakened legal competitor. It also
must start to show a profit which they have not achieved in
6 years of operation. |
2.
|
The Present |
|
WORLDOX 2002 and WORLDOX Web 2 (now
in beta test and due to be released in mid 2002) are poised
to take advantage of the opportunities in the legal market partially
created by our two primary competitors who are diversifying
into the corporate content market. We are continuing to accelerate
WORLDOX visibility to achieve our primary goal of making it
the number one Document Management System in law firms. WORLDOX
has become a "prime time" Document Management System
for all-sized firms. As Law Office Computing has said, "It's
a new ballgame and WORLDOX is the logical successor to SoftSolutions
and better than DOCS Open for the vast majority of law firms." |
| 3. |
The Future |
| |
As stated before herein, it is World
Software's tactical goal to make WORLDOX the number one Document
Management System in the legal industry. Then, with WORLDOX
as the standard bearer, we intend to grow the awareness of Document
Management, clarify its purposes and benefits and make it
known as an independent, stand alone, primary PC application
that is mandatory for most law firms and businesses.
With WORLDOX 2000 we largely completed our initial goals of
providing a powerful, rich and complete legal DMS. In WORLDOX
2002 we go beyond a traditional DMS and provide integrated and
industrial strength E-MAIL management. Also beginning in 2002,
we will begin to move WORLDOX to the next level of Manager we
call an Information Manager.
What is an Information Manager? What is Information?
Information is "filtered data." Today a Document Manager
provides two server-side filters via its two index databases
-- text and profiles as discussed above. When you want to get
specific information from your large collection of documents
these two indexes identify or filter what documents contain
the search request, tell you where they are located, where in
the document or database that your search requests can be found,
view the document, highlight the searched-for text, and provide
for nearly instantaneous retrieval of the documents.
Currently our search engine ISYS, together with our viewer technology
Outside/In, offers the capability to index up to 150 or more
file formats, both documents (WordPerfect, Word, Excel, etc.)
and databases, such as Microsoft Access, dBase, and the SQL
databases of Oracle, DB2, Sybase, etc.
The essence of the future Information Manager is to provide
simultaneous searches of the text documents, emails, etc., the
profile (pointer) database as found in Document Managers; the
information contained in the organization's other databases
such as SQL (Oracle, Sybase, etc.); integration with internet
search engines such as Google; and to display the results in
an integrated, unified and effective manner to the end user
via a web browser based on
WORLDOX /Web and possibly Plumtree portals.
WORLDOX, in its current Windows product, demonstrates a customer
acclaimed GUI capability to display the results of these
inquiries in a File List (or Main Window) with its drag &
drop and resizable column headers, Profile Window, Path Tree
Window and Viewer Window.
Inquiries into Oracle and other SQL databases are and can be
searched via WORLDOX/ISYS and will be displayed in WORLDOX/Web-Portal.
WORLDOX column headers could be pre-set to duplicate the field
lengths of each SQL database field and the name of each field
will be pulled through to WORLDOX just like our profile groups
and fields today display the individual names users select for
their Profile Fields. Thus users will have the capabilities
of WORLDOX in their hands for all their data retrieval needs.
We believe most industry professionals who are involved in Knowledge
Management ("KM") may not acknowledge, recognize
or agree that, before KM can be a truly generic and ubiquitous
product category, it needs a platform which we at World Software
call the Information Manager. While many will refer to
this functionality as a Knowledge Manager, we believe it is
more appropriate to refer to it as an Information Manager.
In order to evolve a true, broad based, generic Knowledge Manager,
from the early functionality that exists today, (which are sometimes
referred to as personal Knowledge Managers) a stable and robust
platform must be developed and matured which will provide for
all the possible sources of information to be able to be presented
via a sophisticated web browser (a portal) via a literal search
request(s). Once this era of "literalness" is broadly
achieved, people will begin to realize how much more, or further,
they and we have to go to produce a true Knowledge Manager.
A true, long lasting Knowledge Manager is a journey; the Information
Manager is the next train stop.
See World Software's additional White Paper entitled
Appendix A:
Information Manager (or Knowledge Management) in Law Firms
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Go to Section VI
If
you have any questions about the information presented in this
paper, or would like more information, please contact World
Software Corporation via electronic mail at worldox@worldox.com.
World Software Corporation
124 Prospect St.
Ridgewood, NJ USA 07450
201-444-3228
www.worldox.com
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