Product Information About WORLDOX and the Company Behind It WORLDOX at Work WORLDOX Partners and Resellers WORLDOX Product Support
 
 
 

WORLDOX® - World Software Corporation®
By Tom Burke

June, 2002
Version 1.0


APPENDIX A

Appendix A: Information Manager (or Knowledge Management) in Law Firms

Knowledge Management isn't exactly a coherent or widespread application today but rather a wide mix of applets. For some people it is a business objective and for others it is a concept. The organization or firm must make the information residing in its databases, file servers, web pages, emails, (ERP & CRM) available which will be a huge challenge due to security and bureaucratic reasons, among others.

While Hummingbird/PC DOCS have a KM product in the marketplace today it has:

Approximately 50 installations.
A high entry cost of $100,000 (which means it can scare away many prospects who need a lower dollar threshold to get into an application that is new, essentially unformed - in short, an R&D mission);

In law firms in England, KM via Hummingbird/PC DOCS has had some success. One firm who believes "it is the first UK law firm to develop a legal KM portal to be rolled out on a practice wide basis across the firm," (we'll refer to as "London Law Firm,") has only "completed development work and extensive pilot testing" as of November 2000. We have addressed this firm's functionality in Attachment A herein. As you will see, it is in many ways equivalent to the functionality currently operational in WORLDOX. Given Hummingbird's head start and time in the field, we believe they have not established their product as a widely successful application in law firms. Therefore, there is an "open window" for competition such as WORLDOX.

To our knowledge, iManage has not reported many firms using KM applications with their product.

Long term, World Software's WORLDOX as a legal Document Management System is better positioned to address this market than its competitors because of its unique focus on law firms. Also, WORLDOX search engine, ISYS, is used in Knowledge Management and Litigation Support applications in 48 of the top 150 law firms in the U.S. See "Attachment B" for this list. In time we intend to expand the existing ISYS implementation in WORLDOX to encompass other functionality available in their SDK and also to their three other products (ISYS Web, ISYS Web Crawler, ISYS Imaging). See Attachment C for additional ISYS functionality. We may also add other search engines like Google to the mix to avail the user of more web pages.

ATTACHMENT A

LONDON Law Firm*

*Source: "Virtual Business," www.vbmagazine.com, November 2000

Item …The information sources which the London Law Firm's product can search include___________________________ WORLDOX Commentary
1. The firms know-how databanks compressing our internal know-how as follows:  
     
  - precedents - equals Brief Bank installations in many
WORLDOX law firms
  - professional practice rules
- advice
- Counsel's opinions
- agreements
- seminars, etc.
- all or mostly just documents which can be organized via WORLDOXProfile Groups
     
2. "Also the full text of the attached document is now searchable," not just the profiled information with the search term highlighted for easy identification. - standard in WORLDOX
     
3. Search within the specific fields of the document profile. - standard in WORLDOX
     
4. Any matches will appear at the top of the results list regardless of the return order selected. - standard in WORLDOX.Sort results by text hits [occurrences of the search word(s)]or many other criteria.
     
5. Able to convert all existing information into the new format, seamless transition between "old" and "new" know-how. - standard in WORLDOX
     
6. We have chosen not to search all of our document management word libraries…Quality not quantity. - not a problem either way in WORLDOX
     
  "Chosen only to search that know-how which has been selected and to which value has been added by our know-how lawyers."  
     
7. Search our own web site. - not yet available in WORLDOX client but could be using ISYS Web Crawler.
     
8. Their own library containing a list of its publications. - OK in WORLDOX if it's just another document.
     
9. Marketing database - The firm's contacts - not available in WORLDOX unless they are in a document format.
     
10. Email, Outlook folders and attachments- all folders or any combination can be searched in one go, which is not possible with Outlook. - In WORLDOX 2002.
  Read your emails, reply and send new ones, all from within Knowledge Management. - WORLDOX 2002 or in a future version of WORLDOX.
     
11. Public Folders - internal document. - OK using WORLDOX.
     
12. Legal CD's - Fulcrum can't search due to the way information is formatted. We've developed a direct link to our CD Tower. - Link could be programmed in WORLDOX.
     
  - remote access to CD using CITRIX. - Citrix & WORLDOX co-exist.
     
  Key features of Knowledge Management:
- intuitive & easy to use
- one search only across
  all sources
- full text
  profiles
  document
  email profile
 
  text
 
  attachment
- highlight search term
- boolean, simple
- search for most recent & most relevant
- group results (sorting)
  by author, location,
  relevance or date
- quick view
- summary mode
  context of highlighted term
- search individual profile field
  or combination of fields
- ability to input databank
  documents using PC DOCS/Word
- push-tech - automatically
  email updates if new material
  matches their saved searches
- shared alerts with group members
- hyper links to our internet & web site
- access email & all outlook folders directly



- OK in WORLDOX
- mostly OK in WORLDOX
 
- OK in WORLDOX
  OK
  OK
  OK
 
  OK
 
  OK
- Yes
- Yes
- Yes
- Yes
  - Yes
  - Yes
- Yes
- Yes
  - Yes-Text Hits
 
  - Yes
 
  - Yes in WORLDOX/Word
 
- Partial functionality in WDX development.
 
- Functionality in development /WDX/Web
- ISYS Web/Web Crawler
- In WORLDOX development.

APPENDIX A

To Do list for WORLDOX (to be upgraded via ISYS products) that London Law Firm
claims they will have.

- "One Stop" searching of web sites from a common screen
- No need to remember all the different passwords & variations of connectors.
- Hummingbirds new enterprise information portal to search larger external web sites.
- Hummingbird working with Lexis Nexis, Lawtel, Buttersworth, PLC & HMSD to enable real time brokerage searching of their sites.

 


ATTACHMENT B

ISYS Installations of

Knowledge Management & Litigation Support


Used in 48 of the Top 150 Law Firms in the U.S.

1999 Rank Firm Name
1 Baker & McKenzie
2 Skadden, Arps, Slate, Meagher & Flom, LLP
3 Jones, Day, Reavis & Pogue
5 Latham & Watkins
7 Sidley & Austin
9 Akin, Gump, Strauss, Hauer & Feld
11 McDermott, Will & Emery
14 LeBoeuf, Lamb, Greene & MacRae
17 O'Melveny & Myers
18 Morrison & Foerster
19 Fulbright & Jaworski
23 Kirkland & Ellis
26 Cleary, Gottlieb, Steen & Hamilton
30 Baker & Botts
34 Sullivan & Cromwell
35 McGuire, Woods, Battle & Boothe
36 Dorsey & Whitney
38 Baker & Hostetler
39 Sonnenschein Nath & Rosenthal
41 Proskauer Rose
41 Willkie Farr & Gallagher
43 Dechert Price & Rhoads
45 Dewey Ballantine
49 Alston & Bird
58 Katten Muchin & Zavis
59 Cooley Godward
60 Heller Ehrman White & McAuliffe
61 Perkins Coie
63 Rogers & Wells
72 Cravath, Swaine & Moore
73 Thelen Reid & Priest
84 Davis Wright Tremaine
86 Covington & Burling
92 Lord, Bissell & Brook
98 Kelley Drye & Warren
98 Vorys, Sater, Seymour and Pease
103 Wilmer, Cutler & Pickering
105 Feagre & Benson
107 Sheppard, Mullin, Richter & Hampton
109 Patton Boggs
113 Snell & Wilmer
115 Stoel Rives
123 Nixon, Hargrave, Devans & Doyle
131 Swidler Berlin Shereff Friedman
139 McCarter & English
143 Rosenman & Colin
146 Winstead Sechrest & Minick
148 Harter, Secrest & Emery


APPENDIX A

ATTACHMENT C

ISYS additional functionality not being utilized by WORLDOX currently.

"Concept Trees"
Natural Language for Searching Query
index SQL databases
index Access databases
"Web Crawler" which can index and search web sites


 

 

"Outline Browsing" for Web sites
is a standard ISYS feature which delivers only the portions of documents surrounding the key words specified. For example, within the same sentence, with the preceding or following sentences, within the same paragraph, etc.


APPENDIX A


The table below summarizes World Software - Past, Present and Road Map for the Future. We have begun the subject of Knowledge Management, but it will be expanded on in a future White Paper.

Year World Software Product Category
1988 Extend-A-Name Generic DOS utility
     
1989-1991 EXTEND-A-NAME Plus Networked File Manager
     
1991-199X EXTEND-A-FILE (PLUS) Document Management System for DOS
     
1993-200X WORLDOX (DMS) Document Management System for Windows
     
199X-200X WORLDOX Web Internet access to documents managed by WORLDOX
     
2000-200X WORLDOX (IMS) Information Management System
     
200X-20XX WORLDOX (KMS) Knowledge Management System




If you have any questions about the information presented in this paper, or would like more information, please contact World Software Corporation via electronic mail at worldox@worldox.com.


World Software Corporation
124 Prospect St.
Ridgewood, NJ USA 07450
201-444-3228
www.worldox.com