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WORLDOX®
- World Software Corporation®
By Tom Burke
June, 2002
Version 1.0
APPENDIX A
Appendix A: Information Manager (or Knowledge Management) in Law Firms
Knowledge Management isn't exactly a coherent or widespread application
today but rather a wide mix of applets. For some people it is a
business objective and for others it is a concept. The organization
or firm must make the information residing in its databases, file
servers, web pages, emails, (ERP & CRM) available which will
be a huge challenge due to security and bureaucratic reasons, among
others.
While Hummingbird/PC DOCS have a KM product in the marketplace
today it has:
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Approximately 50 installations. |
 |
A high entry cost of $100,000 (which means it
can scare away many prospects who need a lower dollar threshold
to get into an application that is new, essentially unformed
- in short, an R&D mission); |
In law firms in England, KM via Hummingbird/PC DOCS has had some
success. One firm who believes "it is the first UK law firm
to develop a legal KM portal to be rolled out on a practice wide
basis across the firm," (we'll refer to as "London Law
Firm,") has only "completed development work and extensive
pilot testing" as of November 2000. We have addressed this
firm's functionality in Attachment A herein. As you will see, it
is in many ways equivalent to the functionality currently operational
in WORLDOX. Given Hummingbird's head start and time in the field,
we believe they have not established their product as a widely successful
application in law firms. Therefore, there is an "open window"
for competition such as WORLDOX.
To our knowledge, iManage has not reported many firms using KM
applications with their product.
Long term, World Software's WORLDOX as a legal Document Management
System is better positioned to address this market than its competitors
because of its unique focus on law firms. Also, WORLDOX search engine,
ISYS, is used in Knowledge Management and Litigation Support applications
in 48 of the top 150 law firms in the U.S. See "Attachment
B" for this list. In time we intend to expand the existing
ISYS implementation in WORLDOX to encompass other functionality
available in their SDK and also to their three other products (ISYS
Web, ISYS Web Crawler, ISYS Imaging). See Attachment C for additional
ISYS functionality. We may also add other search engines like Google
to the mix to avail the user of more web pages.
ATTACHMENT A
LONDON Law Firm*
*Source: "Virtual Business," www.vbmagazine.com,
November 2000
| Item |
The information sources which
the London Law Firm's product can search include___________________________ |
WORLDOX Commentary |
| 1. |
The firms know-how databanks compressing our internal
know-how as follows: |
|
| |
|
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- precedents |
- equals Brief Bank installations in many
WORLDOX law firms |
| |
- professional practice rules
- advice
- Counsel's opinions
- agreements
- seminars, etc. |
- all or mostly just documents which
can be organized via WORLDOXProfile Groups |
| |
|
|
| 2. |
"Also the full text of the attached
document is now searchable," not just the profiled information
with the search term highlighted for easy identification. |
- standard in WORLDOX |
| |
|
|
| 3. |
Search within the specific fields
of the document profile. |
- standard in WORLDOX |
| |
|
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| 4. |
Any matches will appear at the top
of the results list regardless of the return order selected. |
- standard in WORLDOX.Sort results
by text hits [occurrences of the search word(s)]or many other
criteria. |
| |
|
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| 5. |
Able to convert all existing information
into the new format, seamless transition between "old"
and "new" know-how. |
- standard in WORLDOX |
| |
|
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| 6. |
We have chosen not to search all
of our document management word libraries
Quality not quantity. |
- not a problem either way in WORLDOX |
| |
|
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| |
"Chosen only to search that
know-how which has been selected and to which value has been
added by our know-how lawyers." |
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| 7. |
Search our own web site. |
- not yet available in WORLDOX client
but could be using ISYS Web Crawler. |
| |
|
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| 8. |
Their own library containing a list
of its publications. |
- OK in WORLDOX if it's just another
document. |
| |
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| 9. |
Marketing database - The firm's contacts
|
- not available in WORLDOX unless
they are in a document format. |
| |
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| 10. |
Email, Outlook folders
and attachments- all folders or any combination can be searched
in one go, which is not possible with Outlook. |
- In WORLDOX 2002. |
| |
Read your emails, reply and send
new ones, all from within Knowledge Management. |
- WORLDOX 2002 or in a future version
of WORLDOX. |
| |
|
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| 11. |
Public Folders - internal document. |
- OK using WORLDOX. |
| |
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| 12. |
Legal CD's - Fulcrum can't search
due to the way information is formatted. We've developed a direct
link to our CD Tower. |
- Link could be programmed in WORLDOX. |
| |
|
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- remote access to CD using CITRIX. |
- Citrix & WORLDOX co-exist. |
| |
|
|
| |
Key features of Knowledge
Management:
| - intuitive & easy to use |
| - one search only across |
|
|
| - full text |
| |
profiles |
| |
document |
| |
email profile |
| |
|
| |
|
|
| - highlight search term |
| - boolean, simple |
| - search for most recent & most relevant |
| - group results (sorting) |
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by author, location, |
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relevance or date |
|
| - quick view |
| - summary mode |
| |
context of highlighted
term |
|
| - search individual profile field |
|
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| - ability to input databank |
| |
documents using PC DOCS/Word |
|
| - push-tech - automatically |
| |
email updates if new material |
|
| |
matches their saved searches |
|
| - shared alerts with group members |
| - hyper links to our internet & web site |
| - access email & all outlook folders directly |
|
| - OK in WORLDOX |
| - mostly OK in WORLDOX |
| |
| - OK in WORLDOX |
|
|
| - Yes |
| - Yes |
| - Yes |
| - Yes |
|
|
| - Yes |
| - Yes |
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| - Partial functionality in WDX development. |
| |
| - Functionality in development /WDX/Web |
| - ISYS Web/Web Crawler |
| - In WORLDOX development. |
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APPENDIX A
To Do list for WORLDOX (to be upgraded via ISYS products) that
London Law Firm
claims they will have.
| - |
"One Stop" searching of web sites from
a common screen |
| - |
No need to remember all the different passwords
& variations of connectors. |
| - |
Hummingbirds new enterprise information portal
to search larger external web sites. |
| - |
Hummingbird working with Lexis Nexis, Lawtel,
Buttersworth, PLC & HMSD to enable real time brokerage searching
of their sites. |
ATTACHMENT B
ISYS Installations of
Knowledge Management & Litigation Support
Used in 48 of the Top 150 Law Firms in the U.S.
| 1999 Rank |
Firm Name |
| 1 |
Baker & McKenzie |
| 2 |
Skadden, Arps, Slate, Meagher & Flom, LLP |
| 3 |
Jones, Day, Reavis & Pogue |
| 5 |
Latham & Watkins |
| 7 |
Sidley & Austin |
| 9 |
Akin, Gump, Strauss, Hauer & Feld |
| 11 |
McDermott, Will & Emery |
| 14 |
LeBoeuf, Lamb, Greene & MacRae |
| 17 |
O'Melveny & Myers |
| 18 |
Morrison & Foerster |
| 19 |
Fulbright & Jaworski |
| 23 |
Kirkland & Ellis |
| 26 |
Cleary, Gottlieb, Steen & Hamilton |
| 30 |
Baker & Botts |
| 34 |
Sullivan & Cromwell |
| 35 |
McGuire, Woods, Battle & Boothe |
| 36 |
Dorsey & Whitney |
| 38 |
Baker & Hostetler |
| 39 |
Sonnenschein Nath & Rosenthal |
| 41 |
Proskauer Rose |
| 41 |
Willkie Farr & Gallagher |
| 43 |
Dechert Price & Rhoads |
| 45 |
Dewey Ballantine |
| 49 |
Alston & Bird |
| 58 |
Katten Muchin & Zavis |
| 59 |
Cooley Godward |
| 60 |
Heller Ehrman White & McAuliffe |
| 61 |
Perkins Coie |
| 63 |
Rogers & Wells |
| 72 |
Cravath, Swaine & Moore |
| 73 |
Thelen Reid & Priest |
| 84 |
Davis Wright Tremaine |
| 86 |
Covington & Burling |
| 92 |
Lord, Bissell & Brook |
| 98 |
Kelley Drye & Warren |
| 98 |
Vorys, Sater, Seymour and Pease |
| 103 |
Wilmer, Cutler & Pickering |
| 105 |
Feagre & Benson |
| 107 |
Sheppard, Mullin, Richter & Hampton |
| 109 |
Patton Boggs |
| 113 |
Snell & Wilmer |
| 115 |
Stoel Rives |
| 123 |
Nixon, Hargrave, Devans & Doyle |
| 131 |
Swidler Berlin Shereff Friedman |
| 139 |
McCarter & English |
| 143 |
Rosenman & Colin |
| 146 |
Winstead Sechrest & Minick |
| 148 |
Harter, Secrest & Emery |
APPENDIX A
ATTACHMENT C
ISYS additional functionality not being utilized
by WORLDOX currently.
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"Concept Trees" |
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Natural Language for Searching Query |
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index SQL databases |
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index Access databases |
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"Web Crawler" which can index and search
web sites |
|

|
"Outline Browsing"
for Web sites
is a standard ISYS feature which delivers only the portions
of documents surrounding the key words specified. For example,
within the same sentence, with the preceding or following sentences,
within the same paragraph, etc.
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APPENDIX A
The table below summarizes World Software - Past, Present and Road
Map for the Future. We have begun the subject of Knowledge Management,
but it will be expanded on in a future White Paper.
| Year |
World Software Product |
Category |
| 1988 |
Extend-A-Name |
Generic DOS utility |
| |
|
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| 1989-1991 |
EXTEND-A-NAME Plus |
Networked File Manager |
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|
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| 1991-199X |
EXTEND-A-FILE (PLUS) |
Document Management System for DOS |
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|
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| 1993-200X |
WORLDOX (DMS) |
Document Management System for Windows |
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| 199X-200X |
WORLDOX Web |
Internet access to documents managed by WORLDOX |
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|
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| 2000-200X |
WORLDOX (IMS) |
Information Management System |
| |
|
|
| 200X-20XX |
WORLDOX (KMS) |
Knowledge Management System |
If
you have any questions about the information presented in this
paper, or would like more information, please contact World
Software Corporation via electronic mail at worldox@worldox.com.
World Software Corporation
124 Prospect St.
Ridgewood, NJ USA 07450
201-444-3228
www.worldox.com
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